The future of client experience.
30 September 2025
We are happy to announce that we have launched the beta version of our AI-powered support agent.
Our AI agent is trained to handle the most common client requests – from checking transaction statuses to clarifying account features – and it does so instantly, 24/7. This means clients can resolve everyday questions quickly, while our team focuses on providing deeper support where it’s needed most.
For us, this isn’t about replacing people with machines. It’s about making sure our clients always get the right kind of help: fast, automated answers when speed matters, and thoughtful human guidance when it matters most.
We believe AI is the future – and we’re here to use it while keeping the human touch at the center of our service. With this launch, we’re taking another step toward building a smarter, more supportive experience for every client.